ARMS Air Conditioning and Heating is a customer focused heating and air-conditioning company that was originally started in 1992. Located in Atwater, CA, we employ highly trained people whose goal is to make our company the best service company in Merced County.
Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ–a fact you’ll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction.
From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing ARMS Air Conditioning and Heating to contract your job:
Compare our guarantee with the limitations, fine print and exclusions other companies tend to use to back their work today. Others will typically guarantee only the functionality of the equipment–not your satisfaction with the process or that the finished job lives up to your expectations. This is why ARMS Air Conditioning and Heating continues growing with more satisfied customers each and every year. Give us a call for your service needs and see what you’ve been missing.
Your children won't 'learn new words' from our 'family friendly' technicians We employ only craftsmen who are not only highly skilled and technically qualified, but who also are a pleasure to have in your home. Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Furthermore, they will either cover the floor where they work, walk with drop cloths or runners, or wear floor savers. And, when they are finished, they will clean up their work area instead of leaving the mess as others do.
The precision tune-up specialist who maintains your equipment will thoroughly check it for safety and operational efficiency, tune it up for maximum fuel efficiency, and inspect it for potential faults. This saves you money by reducing your fuel bill, by avoiding costly breakdowns, and by prolonging the life of your equipment. Multiple payment options for your convenience When the job is finished, you have the option of paying by cash, check, or any of the following options: Use a Credit Card Use Your Debit Card Use a bank draft through the federal ACH (Automated Clearing House) system. Upon credit approval, you may also have the option of using our 90 Days / Same-as-Cash professional courtesy card.
You’ll have peace of mind knowing that we comply with all codes, licenses and laws Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don’t ‘pull’ required permits, or don’t carry adequate insurance. ARMS Air Conditioning and Heating is a licensed contractor and obtains all municipal and state permits as required. ARMS Air Conditioning and Heating is insured for Workers Compensation and for liability insurance. Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim.
You have access to the best products and services because of our national affiliations and professional involvement ARMS Air Conditioning and Heating is an active member of multiple trade associations composed of the best heating and cooling contractors in the country. Out of these groups, ARMS Air Conditioning and Heating has access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry.
Ongoing safety training, drug testing and rigorous employment screening help ensure your family’s safety When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. ARMS Air Conditioning and Heating takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children present.
You can save money with discounts on repairs and reduced energy use ARMS Air Conditioning and Heating has customer discount programs available for you when you have your equipment maintained annually called our Comfort Group.For a low annual rate, you will receive Priority Service, Discounted Rates and Special Savings plus a precision tune-up and safety check at the end of the agreement. This is a tremendous savings because you get all the discounts and benefits of the program plus the benefits of annual maintenance all for less than what you pay for a precision tune-up and safety check!
You can get service when you need it because of our focus on service instead of the easier new construction. In order to make certain that we have technicians available to meet your service needs when you need them, ARMS Air Conditioning and Heating focuses on repair services and replacing equipment that breaks down rather than spreading itself too thin and getting involved in new construction. This commitment of time and resources means that when you have a problem, a repair specialist will be available to fix it.
Our company is committed to the technical excellence of the service we provide you and, therefore, require our 'champion' technicians to attend regular training sessions. Besides the technician who actually does the repair, ARMS Air Conditioning and Heating has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
Everyone loves a compliment, and they're important because they reinforce excellence. But, criticism is often more valuable, as it points to opportunities to serve you better. Therefore, if we have not performed to your satisfaction, or if something we've done has offended you, we ask you to let us know so we can make it right. As much as we try to ‘get it right’ the first time we’re human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them. So, talk to us. It's the only way we can ensure your satisfaction. And, to us, that's what matters most.
ARMS Air Conditioning and Heating guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions
ARMS Air Conditioning and Heating’s installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction.
